Need help?
Frequently Asked Questions
Our products ship after 1-3 days after you placed the order.
Yes! We will send you an email as soon as your order is placed summarizing all the details.
No/Yes, we will ship the item to your address. However, once you receive your item(s), you can ship it back to us and once we receive it, we will FULLY refund you.
We value our customer experience. If you have any problems with our products, we will gladly fully refund you within 30 days.
Step 1:
E-mail us with your order # and name.
With a subject of (Refund Request)
List your product and why you want to return it
Step 2:
Our team will contact you (usually within 24 hours) with our address to ship your item back.
Step 3:
Ship your item back to us. Once we receive it, we will inspect it.
Step 4:
If all is good, we will fully refund your item. Once we issue the refund, you will get an e-mail showing all details and the money will be deposited back into your account :)
We accept all major credit cards from any country including:
Visa, Mastercard, American Express, Dankort, Discover, Cirrus and more.
Are there any additional fees I have to pay?
No handling/processing fees are ever charged.
Ensure that the billing address you entered matches that of your credit card.
Shipping is FREE for orders over $50
Canadian orders are delivered via Canada Post. US orders are delivered by either e-packet or Korea Post. International orders may be delivered by Korea Post, e-packet, or a local mail courier depending on the service available.
Delivery time:
7-15 Days
If you need to update your address, select the contact us tab and send us a message and within 24 hours of placing your order and we can change it for you.